How to enable "Add as Is" for items in the GRUBBRR Portal

Last updated: August 8, 2026

Can customers skip modifying their items on the Kiosk?



Menu Best Practices: How to Enable the "Add as Is" Feature on your GRUBBRR Kiosk

Some guests like to add lots of customizations to the items in their cart; others can quickly become overwhelmed if they have to make too many choices during the ordering process. This "click fatigue" can create a negative ordering experience and may even cause some guests to abandon their Kiosk orders. Luckily, GRUBBRR's Kiosk makes it possible to have the best of both worlds, thanks to our "Add as is" function.

Note: Requires version 9.1 or later of the GRUBBRR Kiosk Application

We can configure this setting on an item-by-item basis in the GRUBBRR Portal by following the steps outlined below. 

 

1. Sign in to the GRUBBRR Portal to manage your menu

This can be managed at the Company or Location level

Sign in to the GRUBBRR Portal to manage your menu

2. Click "Menu"

Click 'Menu'

3. Click "Catalog Management"

Click 'Catalog Management'

4. Click "Items"

Click 'Items'

5. Click "Edit"

Click 'Edit'

6. Enable "Show Yes/No Customize Popup"

Enable 'Show Yes/No Customize Popup'

7. Click "Save"

Click 'Save'