Olo Troubleshooting: What to do if Olo Menu Changes aren't Showing in GRUBBRR

Last updated: August 14, 2026

If you've recently made changes in your Olo menu, but you're not seeing them in the GRUBBRR Platform, there are a few things we can check: 

  1. Make sure that you've published your changes from Olo

  2. Perform a menu sync in the GRUBBRR Console, by:

    1. Selecting "Kiosk Settings"

    2. Selecting "Integrations"

    3. Selecting "POS"

    4. Selecting "Pull Configuration from POS" on the Integration Settings page

Please note: new menu changes in Olo can, occasionally, take up to 24 hours before they appear in a menu import. If it has been over 24 hours, and you still aren't seeing the menu changes as part of a menu sync, please contact Olo Support and ask their team to manually refresh your menu file. This should allow GRUBBRR to pull the menu changes when we do a menu sync.