How to Subscribe to GRUBBRR Webhooks in Olo

Last updated: October 13, 2026

At two points in the Olo integration process, you will be asked by your project manager to subscribe to GRUBBRR webhooks in the Olo Portal. This subscription must be completed once per company and is required as it allows GRUBBRR to communicate with Olo servers and send data back and forth about your menu and orders.

To subscribe to GRUBBRR webhooks:

  1. Log in to your Olo Portal

  2. Select "Integrations" from the left sidebar menu

  3. Select "Webhooks" from the dropdown

  4. Select "Add Webhook"

  5. Enter the following information:

  6. Select the following webhooks from the Event Types section:

    • Vendor export webhook

    • Menu availability change webhook

    • Orders webhook (only if you are using the GRUBBRR KDS)

  7. Select "Test Webhook"

  8. Select "Copy Shared Secret" & Continue

    • After subscribing to these webhooks, send this information in an email to your project manager

  9. Select "Test Webhook"

  10. Select "Publish Webhook"

  11. Select "Publish"