Due to the nature of GRUBBRR's integration with POS systems, we have some special steps that we need to take when configuring menus in the GRUBBRR Portal. For example, let's say there's an item on your POS that you don't want to appear on the GRUBBRR Kiosk menu. Usually, we could disable the item from the item list page; however, the item's status in our system would be overwritten the next time we synced the GRUBBRR Portal with the POS menu. This would tell the Kiosk to display the item in your menu again.
To avoid this, we need to edit the Display options for menu items that we want to remove from the GRUBBRR Kiosk:
1. Sign in to the GRUBBRR Portal at the Company level
2. Click "Menu"
3. Click "Catalog Management"
4. Click "Items"
5. Click "Edit"
6. Turn "Show on Kiosk" Off
7. Click "Save"
8. Click "Sync" to push the update to your Kiosk
Now the item won't be offered on your GRUBBRR Kiosk, even if it is considered active by the POS and the GRUBBRR Portal. In addition, the display settings that you've configured won't be overwritten when you perform sync changes between the Square POS and the GRUBBRR Portal.