The attached document- provided by NCR- gives detailed instructions for configuring cloud-based interactions between your NCR Aloha system and a third-party service- in this case, GRUBBRR.
While we can follow the majority of the steps in the manual as written, there are a few changes that we should make when configuring these settings for GRUBBRR in particular:
- Configuring payment methods for use with BSL ordering
- To Configure a generic tender type in Aloha POS, pg 13
- For Step 3: "Type a Name for the Tender[...]"; the name of the tender we create should always be GRUBBRR
- To align POS tenders for use with Aloha Takeout, pg. 14-15
- Step 3: "Click the Add drop-down arrow, select [...]"; GRUBBRR always uses the second listed option here and selects Custom_Prepaid 1 by default
- Note: If your client has already mapped Custom_Prepaid 1 to another service, we can use any of the other Custom_Prepaid options, but it is important to keep GRUBBRR informed if this is the case.
- Step 5: "If this is a custom prepaid tender [...]"; replace 'TIA' with GRUBBRR, as stated in the previous section.
- Step 3: "Click the Add drop-down arrow, select [...]"; GRUBBRR always uses the second listed option here and selects Custom_Prepaid 1 by default
- To Configure a generic tender type in Aloha POS, pg 13
- Provisioning Aloha Takeout for Use with BSL
- To enter values into the Custom Settings tab, pg. 20-21
- If your client is using Dine In or Drive Thru as the Order Channels for their GRUBBRR Kiosk, they will also need to add the following configurations:
- Display Eat In and Drive Thru Orders/Display Future Eat In and Drive Thru Orders:
- For XPath, enter: /Config/Options/displayeatinandandrivethruorders
- For Element Name: Displayeatinanddrivethruorders
- For Element Value: True
- For Element Name: Displayeatinanddrivethruorders
- For XPath, enter: /Config/Options/displayfutureeatinandandrivethruorders
- For Element Name: displayfutureeatinandandrivethruorders
- For Element Value: True
- For Element Name: displayfutureeatinandandrivethruorders
- For XPath, enter: /Config/Options/displayeatinandandrivethruorders
- Display Eat In and Drive Thru Orders/Display Future Eat In and Drive Thru Orders:
- If your client is using Dine In or Drive Thru as the Order Channels for their GRUBBRR Kiosk, they will also need to add the following configurations:
- To enter values into the Custom Settings tab, pg. 20-21
Once you've finished making your configurations, make sure to restart the Aloha Takeout Service on your Back of House device so that your new settings can be applied.