GRUBBRR uses Open Discounts to allow your customers to redeem rewards from loyalty programs such as Punchh or Paytronix directly from the GRUBBRR kiosk. In order to use these programs, you must first follow these steps to configure the discounts in the NCR Configuration Center:
- Log in to the NCR Configuration Center.
- Navigate to the Maintenance tab in the toolbar at the top of the page
- Select Payments
- Select Comps
- Click on the New button to create a new comp
- Enter the Name and Check Name of the comp that you wish to use
- On the Comp tab, make sure that Active is set to on to activate the discount in your POS system
- Click on the Method dropdown and select Prompt for Amount
- In the Maximum Amount form, you can define an upper limit on the amount that the discount will “pay” towards an order. I.e., a Maximum Amount of 20.00 will only discount up to $20 off of eligible orders.
- Turn Must Select Items on. This will only allow customers to redeem rewards if items are selected and in their cart.
- Click on the Restrictions tab in the toolbar at the top of the screen.
- Make sure that all settings under Promotion Restrictions and Comp Restrictions are turned On
- For the Maximum Per Check form, GRUBBRR recommends setting the limit to 999 in order to avoid limiting the ability to apply loyalty rewards to an order.
- Click on the Eligibility tab in the toolbar at the top of the screen
- In the Eligible Items dropdown, select All to apply the discount to all menu items.
- Save your changes before exiting the configuration process.
Once you have finished configuring your Open Discount, share the Comp Number (found at the top of the Comp tab) with the GRUBBRR team. GRUBBRR will use this number to assign and apply discounts through the Kiosk.