NCR Aloha: Setting Up Free Modifiers

Introduction

Locations with NCR integrations can give customers a certain number of modifiers for free with each item.

A modifier group can be configured to give customers a certain number of modifiers free when they would normally be charged for them. If the total number of modifiers chosen by the customer is more than the number of free modifiers available for that modifier group, the free modifiers will default to select the highest-price modifiers.

Setup Instructions

The allowed quantity of free modifiers must be between the minimum and maximum allowed quantity of modifier selections.

To configure free modifiers with the NCR Aloha Configuration Center:

1. Open the Aloha Configuration Center
2. Select 'Maintenance' from the tabs at the top of the screen
3. Hover over the 'Menu' dropdown and select 'Modifier Groups'
   
4. Select the Modifier Group from the Modifier Groups dropdown 
   
   or
   Search for and select the Modifier Group using the search bar in the top right of the page
   
5. Set the Free value in the table below
   
6. Select 'Save' from the right sidebar
7. Log in to the GRUBBRR Portal using your company's credentials
8. Select the location you are modifying the menu of
9. Select 'Integration' from the left sidebar menu
10. Select 'NCR' from the dropdown
11. Select 'Save & Sync' at the bottom of the page

Troubleshooting

Free Modifier Quantity is Wrong on GRUBBRR Devices

The value of the Free Modifiers field on the Common Modifier Group editing page may not reflect the number of allowed free modifiers set within PAR Brink or NCR.

Re-sync the menu to fix the issue.

To sync:

1. Log in to the GRUBBRR Portal using your company's credentials
2. Select the location you are modifying the menu of
3. Select 'Integration' from the left sidebar menu
4. Select 'NCR' from the dropdown
5. Select 'Save & Sync' at the bottom of the page