To add/remove loyalty points from a customer's account:
- Log in to the GRUBBRR portal
- Select 'CRM' from the left sidebar menu
- Select 'Customers' from the dropdown
- Search for the customer you wish to modify
- Select 'Loyalty Details'
- Select 'Add/Subtract Loyalty Points'
- Add/subtract loyalty points as needed
- Add a remark as needed
- Select 'Save'